Customer Service Associate

  • Avis Budget Group
  • Houston, TX
  • time-alarm-solid 2024-02-03T00:00:00Z

Job Description

We are looking for dedicated and energetic individuals to join our growing team at Avis Budget Group as Customer Service Associates. You will play a vital role in providing outstanding customer support and assistance in the return of rental cars, ensuring a positive experience for our valued customers.

Responsibilities

  • Meet and greet customers, secure keys, record mileage, gas levels, and vehicle damage, and complete check-in procedures using our computer system.
  • Provide exceptional customer service and ensure customers' needs are met throughout the return process.

Perks

  • Competitive bi-weekly pay.
  • Full on-the-job training to enhance professional skills.
  • Paid time off.
  • Comprehensive medical, dental, and other insurance benefits.
  • Contribute up to $270 as a tax-free benefit for public transportation or parking expenses.
  • Retirement benefits (401k).
  • Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars.

Requirements

  • High School Diploma (or equivalent).
  • Valid Driver's License.
  • Basic computer skills, including typing and data entry.
  • Effective verbal communication skills.
  • Willingness to work outdoors and flexibility to work all shifts.
  • 6 months of retail customer service experience is a bonus.

About Avis Budget Group

Avis Budget Group is a leading provider of mobility options, offering brands such as Avis, Budget, Budget Truck, and Zipcar. With over 70 years of experience and a presence in 180 countries, we are committed to shaping the future of our industry and inviting passionate individuals to join us in our mission.