Customer Service and Stock Specialist

  • Aldi
  • Monroe, LA
  • time-alarm-solid 05-13-2024

Job Description

We are looking for a Customer Service and Stock Specialist to join our team at Aldi. As a crucial part of our store operations, you will be responsible for merchandising, stocking products, cashiering, and maintaining the store's cleanliness to provide exceptional customer service and ensure a positive shopping experience.

Responsibilities

  • Demonstrate ALDI's Mindsets, ALDI Acts Competencies, and Professional Skills (M.A.P.) consistently.
  • Process customer purchases, maintain clean store premises, and organize merchandise neatly on shelves.
  • Provide outstanding customer service and assist shoppers during their visit.
  • Collaborate effectively with team members and communicate clearly with store management.
  • Offer feedback to management regarding products, inventory, and any issues that arise.
  • Participate in regular store inventory counts and ensure inventory accuracy.
  • Follow cash handling policies to prevent losses and adhere to company procedures.
  • Comply with all company policies, maintain document security, and uphold confidentiality standards.
  • Perform any other duties as assigned.

Qualifications

  • Must be 18 years or older.
  • Ability to deliver prompt and courteous customer service.
  • Efficient operation of cash register and store equipment.
  • Capable of meeting cleaning standards and interpreting company policies.
  • Excellent communication skills, both verbal and written.
  • Capability to work independently and as part of a team.
  • Organized, detail-oriented, able to follow instructions, and multitask efficiently.
  • Meet all state and local requirements for alcohol handling and sales.

Education and Experience

  • High School Diploma or equivalent preferred.
  • Prior retail work experience is advantageous.
  • A blend of education and experience providing equivalent knowledge.

Benefits

Join Aldi and enjoy competitive wages along with a comprehensive benefits package that includes a 401(k) plan, medical, dental, vision insurance, paid parental and caregiver leave, disability insurance, life insurance, and more.

Aldi is an Equal Opportunity Employer committed to diversity and inclusion.