Customer Service and Stock Specialist

Job Description

We are looking for a dedicated Customer Service and Stock Specialist to join our team at Aldi. In this role, you will play a vital part in ensuring our store provides an outstanding shopping experience to our customers. Your responsibilities will include merchandising, cashiering, cleaning, and collaborating with the team to uphold ALDI's standards.

Responsibilities

• Demonstrate ALDI's Mindsets, ALDI Acts Competencies, and Professional Skills (M.A.P.).
• Process customer purchases, maintain cleanliness, and organize product displays.
• Deliver exceptional customer service and assist shoppers.
• Communicate effectively with team members and management.
• Provide feedback on products, inventory, and other store-related issues.
• Participate in inventory counts and ensure accuracy.
• Adhere to cash handling policies to minimize discrepancies.
• Follow company policies while maintaining document security and confidentiality.

Requirements

• Must be 18 years or older.
• Ability to deliver prompt and courteous customer service.
• Efficient operation of cash registers and various store equipment.
• Capability to interpret and apply company guidelines.
• Excellent communication skills and ability to work independently or within a team.
• Organizational skills, attention to detail, and ability to multitask effectively.
• Meet local requirements for alcohol sales when applicable.
• Prior retail experience is a plus.

Education and Experience

High School Diploma or equivalent preferred. Prior work experience in retail environment desirable.

Benefits

ALDI offers competitive wages and benefits, including a 401(k) plan, employee assistance program, and national discount programs. Eligible employees receive medical, dental, vision insurance, paid parental and caregiver leave, disability insurance, life insurance, and more. Join our team at ALDI and enjoy a comprehensive benefits package.