Customer Service Representative

  • Avis Budget Group
  • Newark, NJ
  • time-alarm-solid 05-15-2024

Job Description

We are looking for a Customer Service Representative to join our fast-paced and energetic team at Avis Budget Group. In this outdoor role, you will engage with customers, handle rental processes, and deliver exceptional service at our airport lots.

Responsibilities

  • Assist customers in various aspects of the rental and return process.
  • Provide excellent customer service while working outdoors.
  • Process rentals for loyalty customers and ensure a smooth experience.
  • Handle tasks such as checking cars, using handheld devices, and managing exit gates.

Requirements

  • High School Diploma or equivalent.
  • Valid Driver's License.
  • Basic computer skills for data entry and communication.
  • Effective verbal communication skills.
  • Flexibility to work all shifts and willingness to work outdoors.
  • Prior retail customer service experience in a fast-paced environment preferred.

Perks

  • Competitive pay.
  • On-the-job training and development opportunities.
  • Medical, dental, and other insurance benefits.
  • Retirement benefits and employee discounts.
  • Paid time off and flexible spending accounts.